​We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Important Information and Who We Are

Cleriche LTD is the data controller responsible for your personal data. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below:

• Full name of legal entity: Cleriche LTD

• Email address: info@cleriche.com

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: Includes first name, last name, username or similar identifier.

• Contact Data: Includes email address, telephone numbers, and delivery/billing address.

• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, operating system, and platform.

• Usage Data: Includes information about how you use our website, products, and services.

• Financial/Transactional Data: If you purchase products/services from us, we may process transactional data. (Note: We do not store credit card details; these are securely handled by our third-party payment processors).

3. How We Collect Your Personal Data

We use different methods to collect data from and about you, including through:

• Direct Interactions: You may give us your Identity and Contact Data by filling in forms on our site, subscribing to our services, creating an account, or by communicating with us by post, phone, or email.

• Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and maintain our service, including to manage your inquiries, requests, or orders.

• To improve our website, customer relations, and user experiences.

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

• With your explicit consent (e.g., to send you newsletters or marketing emails). You can opt-out at any time.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees and third-party service providers who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

7. Your Legal Rights

Under the UK GDPR, you have rights in relation to your personal data. You have the right to:

• Request access to your personal data.

• Request correction of the personal data that we hold about you.

• Request erasure of your personal data ("the right to be forgotten").

• Object to processing or request restriction of processing of your personal data.

• Request the transfer of your personal data to you or to a third party.

• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us via info@cleriche.com.

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.